Shipping and customer service during the Obon holiday period


Thank you for your continued use of senses products.

We apologize for the inconvenience, but our shipping operations will be suspended from August 10th (Saturday) to August 12th (Monday) due to the Obon holidays.

・Delivery schedule for ordered items
For products ordered after 12:00 on Friday, August 9th,
Delivery will be made sequentially from August 13th (Tuesday).

・About the specified delivery date <br>For orders during and outside of holiday periods,
For delivery between 8/10 (Sat) and 8/12 (Mon),
There is a possibility that delays may occur due to weather or traffic conditions, and we may not be able to accommodate your request.
If you cannot make it on the specified date,
Change to No specified date (shortest date)
Delivery will begin on Monday, August 12th.
We appreciate your understanding in advance.

・Customer service support
We will be closed from Saturday, August 10th to Tuesday, August 13th.
Responses to inquiries received during the closure period will be handled in order starting from Wednesday, August 14th.

We apologize for any inconvenience this may cause you.
We apologize for the inconvenience.
We kindly ask for your understanding.

senses product

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